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Frequently Asked Questions!

Do I need a prescription for therapy? 
Yes. To begin therapy at LVPT you need a signed prescription from your physician. 

Will insurance pay for my therapy at LVPT?
Every insurance plan is different. Specific coverage information can be obtained by calling your insurance company. LVPT participates with most major insurance companies. For a complete list, click here. Note, if your insurance is not listed, do not hesitate to inquire about your specific insurance.

What can I expect at my first visit?
Your first visit will be an evaluation of your condition, your medical history, your current level of function, and your goals for progress. The initial evaluation usually lasts one hour. Please arrive to your first appointment 15 minutes early to allow time to complete paperwork. 

What should I wear to therapy?
Wear comfortable clothes that do not restrict movement and sneakers. 

Should I bring a list of my medications?
Yes. It is important for your therapist to have a complete list of your medications and dosages in your file.

How long will I need therapy and how frequently will I need to come in? 
The length and frequency of therapy sessions varies considerably by patient and diagnosis. Your therapist will be able to give you an estimate after your initial evaluation. 

How long will each session last?
Usually about one hour. 

Will my therapist communicate with my physician regarding my progress?
Your therapist and physician work together closely to monitor your treatment and progress. The therapist sends periodic progress notes to your physician. Evaluations and re-evaluations are reviewed and signed by your physician. 

What services do you offer?
See our complete list of services

What is physical therapy?
Physical Therapy (PT) is the health specialty concerned with the prevention of physical disability and the rehabilitation of congenital or acquired physical disabilities resulting from injury or disease. This involves the evaluation and treatment of any person by utilizing the effective properties of physical resources, such as mechanical stimulation, heat, cold, light, air, water, electricity, sound, massage, mobilization, and the use of therapeutic exercises. Rehabilitation procedures may also include training in functional activities, with and without associative devices, neurodevelopmental procedures, and education. (Adapted from New Jersey and Pennsylvania State Practice Acts)

What is occupational therapy?
Occupational Therapy (OT) focuses on restoring function and reestablishing strength at home, on the job, and in a recreational setting. Occupational Therapists perform a broad range of services focusing on reaching maximum potential, overcoming impairments, and improving quality of life. In a vocational atmosphere, OTs work with clients to improve ergonomics, perform work hardening, and manage work related injuries.

I am in pain because of an injury or illness. What should I do first?
Talk to your physician. If your physician recommends therapy, you will need to obtain a prescription from him or her. Your physician's office can fax or mail the prescription to our office or send it with you. Once you have a prescription, you can call one of our offices to make an appointment.

How do I make an appointment?
Call the LVPT location that is most convenient to you. You will need a prescription from your physician to make an appointment.

Who can I contact for billing questions?
The LVPT Billing Office is located at 421 South Best Avenue, Walnutport, PA 18088. For questions, please call (610) 760-1520. 

My doctor has referred me to another rehabilitation clinic, but LVPT is closer. Can I still come to you?
Absolutely. Choosing your rehabilitation provider is a personal decision, and you can bring your prescription to any clinic you choose. 

Do you have any job opportunities?
Visit an updated list of employment opportunities with Lehigh Valley Physical Therapy and its affiliates. Even if we don't have an immediate opening, you may fax your resume to our corporate office for future consideration at (610) 462.6003 or email jevans@lvpt.com.

What are your office hours? 

  • Monday and Wednesday, 8 AM to 6 PM
  • Tuesday and Thursday, 8 AM to 5 PM
  • Friday, 8 AM to 4 PM

I am unable to drive, how can I get to your office?
Our Walnutport facility offers free transportation for patients. Call the Walnutport office for details at (610) 760-1520. In Pennsylvania, Lanta-Metro provides transportation services for the disabled. For an application and information, call (610) 432-3562 or visit their website at www.lantabus.com

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